NEW PODCAST DJ ChubJim

A fun mix of some vocal dance tracks and some vocal trance tracks.
Nothing special, just a mix I did to pass the time away. ENJOY !!!!
-------------------------------------------------------------------
THE WEEKEND 2013-MICHAEL GREY & ROLL DEEP
DIRTY ORGAN(SOMETHING ABOUT U)-FREEMASONS FT. JOEL EDWARDS
SEX SHOOTER (SOUL AVENGERZ)-CAHILL FT. NIKKI BELLE
I GET OFF (BASSMONKEYS)-LADY INDIRAA
AFTER THE SEX (PAUL GOODYEAR)-SWEET FEET MUSIC/B ANGIE B
STUCK ON REPEAT (DAVE AUDE)-WANESSA
HEARTBEAT(MORAN,RIGG,GIUSEPPE D)-DIVA CONVENTION
GIRL ON FIRE (RAUHOFER)-ALICIA KEYS
JOY (GEORGIE'S ANTHEMIC DUB)-SUZANNE PALMER
HOW WOULD U FEEL (RAUHOFER)-DAVID MORALES/LEA LORIAN
WHATS ON YOUR MIND(PURE ENERGY)(JUNIOR VASQUEZ)-INFO SOCIETY
WHEN LOVE TAKES OVER (TOY ARMADA)-KELLY ROWLAND
OUTLAW (ALEX ACOSTA)-CAROLINE LUND/PAUL GOODYEAR
AM I ON YOUR MIND (LUSTRAL MIX)-OXYGEN FT.ANDREA BRITTON
INTO SPACE (CRW MIX)-PLAYTHING
NOTHING BUT YOU (CLUBMIX)-PAUL VAN DYK
YOU ARE ALIVE (BASSHUNTERS)-FRAGMA

IT'S GREAT TO BE RECOGNIZED

It is great to be recognized. Hunters Nightclubs was recently given kudos for our customer service pledge called “Our Promise” found on our website. Cima Insight, a branding company wrote a very complimentary blog about our efforts to establish a standard of service in the nightclub and bar business. You can find it at www.cimainsight.com. But in case you can’t visit the site, here it is below. Thank you Cima Insight! -Mark Hunter

Are Your Service Standards Straight Up or On the Rocks?

Posted by CIMA on Wednesday, 13 March 2013 in Mystery Shopping

When it comes to selecting a local bar to spend an evening enjoying a few drinks with friends, it’s doubtful that your decision is based on how regularly the draft beer system is cleansed, how open their management is to your feedback, or whether they have a doorman who will open the door for you with a smile on his or her face.

Granted, we don’t want to patronize a tavern with skunky beer, disinterested management or ill-tempered door staff, but we simply assume these standards are in place and enforced. Unfortunately, that belief is as wrong as dwarf tossing and chocolate martinis.

So imagine my surprise when I stumbled upon one bar’s public announcement of their service standards. While there was nothing truly surprising about the quality and service they promised, having service standards and making them public, illustrated three things to me:

· Quality service is important to them.

· Their staff knows what is expected of them.

· They will do whatever it takes to make me a regular patron.

Although a bar depends on loyal customers just like any other business, we often reserve the need for service standards for more professional businesses. Sadly, too many businesses operate with unwritten, implied and assumed service standards. And if management can’t identify their service standards, it’s doubtful that those responsible for their delivery can either. And, if they don’t know what to deliver, then you can bet they don’t deliver it consistently. So we salute this establishment who set the “bar” on quality service standards.

Need help facilitating the creation and implementation of service standards for your business? Contact CIMA Insight!

Tags: service delivery, Service Standards